On getting hacked

Desert lavender
This has nothing to do with my post, but it’s such a beautiful desert lavender plant in our yard I had to share.

I had an issue with my emails and wrote about it HERE last week. I was afraid I was hacked. Or in the very least someone was playing fast and loose with my email address. I set up a new email account and so far everything is going peachy.

But then I heard from someone today that their bank account got hacked. Listen to this: someone got into their bank account online and changed the user name and password so they couldn’t access their account! Then the hacker transferred money out using Zelle. This friend didn’t even use Zelle. But. if a person can get your username and password by hacking into your computer, they can turn on Zelle.

I found a few articles about the scam. Here’s a quote from one:

Stealing money using Zelle is apparently as easy as adding a phone number to a consumer’s checking account, and then telling the bank to “Zelle” money to a hacker-controlled account — at least in some cases.

When following up my story earlier this week about consumers who don’t even use Zelle get hit by Zelle fraud, a bank official told me that’s how it’s done. Criminals — potentially using stolen online banking credentials or credential stuffing attacks — add a cell phone they control to the user’s profile, then send money to the hacker’s account.

After the hacker’s mobile number is added to the bank account, the banks’ confirmation code to verify the transaction is misdirected to that fraudulent number, and the hacker confirms the transaction. So once the account is compromised, a fraudster is able to transfer money out of the account.

https://bobsullivan.net/cybercrime/heres-how-hackers-are-using-zelle-to-raid-bank-accounts-and-why-victim-was-out-1800-until-i-wrote-to-the-bank/

I decided that changing my password wasn’t enough. I turned on two-factor authentication.

Have you ever had a credit card, bank account or email account hacked? What did you do about it?

One of those days…

This tree is blooming in our courtyard. My husband thought it was dead when we moved in December and was going to have it removed. I insisted he wait until spring or summer to see what happens. I was right.

We had to replace an air conditioner last week. Our handyman who is the best, specializes in AC repair and installation. I asked if I could pay him with Venmo. He said to use Zelle. I’ve only used Zelle a few times before with our handyman in Palm Springs.

I paid him with Zelle six days ago.This morning he called me and said he never got the money. I checked my account online and the money left my account. I took a screen shot to show him. It showed it going to him. He called me back later to tell me that he called his WF bank and there was no trace of the money.

I called my WF bank — actually 800 number — and they saw the money going out, but they don’t know where it went. I filed a claim and they said they’d get my money back into my account within 10 days.

I called our handyman back to update him. I also told him I’d pay him using Venmo. After three times of Venmo declining my payment, I decided to send a little money to my daughter to test it out. Venmo worked going to her. I tried Venmoing the handyman again and it was declined. Maybe it has something to do with the claim I filed.

I gave up. I wrote him a check and addressed an envelope the old fashioned way. I have spent the last three hours dealing with this and I’m very frustrated. That’s why I’m posting some flowers I noticed earlier today. They are a bright spot during my aggravating fight with technology.

What recent technology frustrations have you dealt with?

These blue flowers are lovely and are right next to our driveway.