missing files | bleuwater

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I did it. I ordered a new MacBook Air. After losing files due to some software glitch, I tried to update the operating system on my current machine. I was given a message that there wasn’t enough memory. So I’m stuck with the glitch.

I called my computer expert (my son) and he informed me the amount of storage on my MacBook Air was less than what he had on his phone. With more files disappearing including my manuscript from NaNoWriMo (I wrote about that HERE) I was feeling desperate.

I went back and forth on which laptop to buy — the MacBook Pro or Air. How much RAM and storage. I finally settled on the Air and maxed it out. I like the light weight of the Air compared to the heaviness of the Pro.

Anyway, the only thing that was available immediately was the standard MacBook Air, which I knew wouldn’t last long due to not enough memory. I’ve been waiting patiently for a couple weeks for my souped up laptop to arrive. I got an email that it will arrive today.

I had to laugh.

Did you see the announcement from Apple? They are introducing a BRAND SPANKING NEW MacBook Air that is lightyears and decades superior to the one I’m getting today. But of course.

It has a better chip, more RAM, a better screen — better everything.

Oh well. I don’t care. I just want my work to be backed up, And not to have my work disappear before my very eyes. I did get an email from Apple that they lowered the price on my new computer and will refund me the difference. So there’s that.

What are your thoughts about Apple and how they roll out new products?

Screenshot of the brand new MacBook Air introduced this week.

Mule deer — A mule deer I saw on my morning walk.

When I sat down at my laptop yesterday morning something didn’t look right. The folder on my desktop called “All My Files” wasn’t there. It was there before I went to sleep. Gone 10 hours later.

I googled how to restore files. How to find files. Apparently the OS I’m using can hide documents from view. I went through five ways to find my files. I went to icloud. My missing files are still missing.

Finally. I went to the Apple website to book an appointment at the local “genius bar.” Instead I clicked on “call.” They called within seconds. I spent more than three hours on the phone yesterday with two techs. They searched near and far and in the cloud for my files. They both asked me if I had backed up my files on a thumb drive or external hard drive.

“No.”

What was I thinking about? Why didn’t I? I realized it had to do with our move. My two external hard drives that used to sit by my computer at home….didn’t make it back to that handy place where I used them. Out of sight. Out of mind.

I found my bright orange La Cie external hard drive and it’s now sitting next to my computer. I won’t make the mistake thinking my computer automatically stores all my files on icloud. Some files are there. But the ones most important to me are not. My entire NaNoWriMo 50,000-word manuscript is gone. My newsletter files are gone. There’s a gap of a few days in May when I finished the newsletter that are missing. There’s a month when I wrote the manuscript that is gone.

I had both of these files open on my laptop. Where did they go?

I’ve learned my lesson to make copies and backups.

My case with Apple has been escalated to engineering. They “may” be able to restore my hard drive with all my files. Or they may not.

I’ll let you know tomorrow. In any case they were very helpful and didn’t chastise me for not backing up. But I learned my lesson. What’s left is backed up.