Guilt tipping

A fountain at Carefree Town Center where they hold a farmer’s market each Friday.

Have you noticed when businesses use touchscreens for payment, they now include a tip screen with 18%, 20% and 30%? I first noticed it at Starbuck’s. Most of the vendors at the farmer’s market in Carefree use touchscreens, but I don’t remember seeing a screen for tips. At least not yet.

My hair dresser uses a touchscreen for payment. The coffee shop and even more formal restaurants have waitpersons come to the table with a card reader and they wait while we tip.

I’ve read a number of articles where people are feeling guilt over tips. Instead of the old fashioned tip jars at coffee shops, butchers and bakeries with counter service, you stare at a screen that may have choices much higher than you wish to tip.

In an article called ‘Guilt Tipping’: Pressure to tip everywhere has gotten out of control by Alex Mitchell in the NY Post there was one quote that stood out to me:

“I was somewhere spending $23 on just coffee and pastries and the suggested tip was another $8 and I simply said no way. I’ll give a dollar or so as a custom tip amount, but let’s have a reality check here,” said Jared Goodman, a 26-year-old recruiter who lives in Brooklyn. “Recently I got a quick bite with my girlfriend and the suggested tip amounts were 25, 35 and even 40%. That’s just insane.”

https://nypost.com/2022/04/08/guilt-tipping-pressure-to-tip-has-gotten-out-of-control/

Another complaint I read in other articles was self-service kiosks in airports that include a tip screen. Not only for snacks and drinks but for self check-in and bag tags. Think about that for a minute. What is the tip for?

What are your thoughts about the touchpads that include tips? Where have you noticed tip screens? Do you feel pressure with a person hovering over you while you select a tip?