Wednesday was delivery day for our new dishwasher. I ordered the one model that was in stock. The one I wanted had a wait time for 25 weeks.
I had a window of four hours to wait for the dishwasher.
When it finally arrived, the three men who came to take away the old dishwasher and install the new one said they wanted me to see something.
I went outside to where they took the new dishwasher out of the packing and they showed me the middle rack was broken and hanging down.
So much for the new dishwasher. I called the saleswoman and left a message asking if they can get another one and when that might be. Haven’t heard back.
Meanwhile we had solar panels installed last week. It will be up to a month before they are turned on. The electric company has to inspect them, the local jurisdiction has to sign off.
We noticed damage to molding on the side of our garage door. It’s right under the solar panels and where the crew was working and didn’t exist prior to installation. I emailed and called our contact with the solar company. I didn’t hear back for three days.
I finally got an answer that they’d send out someone to repair the damage on Monday. Nobody showed up. Then I was told Tuesday. Didn’t happen. Next was an apology and Wednesday for sure. Nope.
I’m annoyed and frustrated. Although these are minor things, I wonder what happened to service?
What great service or horrible service have you experienced lately?