Mrs. sitting in a tree.

While I’m writing this post, the words from my headline are staring at me from my new phone. There’s a gray bar above those words that hasn’t made one iota of progress. It should tell me how much time I have left. But it’s estimating…

I’m not one to get new phones. But, I cracked my screen two haircuts ago getting out of the car at my hair dressers. I could live with it.

Then my husband completely killed his phone. It would ring, but nothing on the screen worked. He couldn’t slide the bar to open the phone. I ordered a new phone for him and set it up. He wanted me to get a new phone, too. I finally agreed, after I bought him the wrong size protective case by mistake. I agreed to buy the phone that would fit the case, so I didn’t have to drive 45 minutes to the Apple store and exchange it!

I went through our phone carrier to order my husband’s phone online. They asked for my ID to verify who I was. I had to sit with my driver’s license in my hand and show it to a camera on the screen. It said it successfully verified me.

Then I got a series of emails and texts telling me the order was going to be cancelled unless I verified myself with an ID. I clicked on the link and it said verification successful! But the website with my order said they were cancelling unless I verified my ID. Such is the new world.

I called a human being at the phone company and told them of my dilemma. While I was explaining the continual loop I was stuck in, I got a text and an email that my husband’s phone order had been cancelled! While I was on the phone with the phone company!

Now I’m patiently waiting. And waiting. And waiting while watching nothing happen on my new phone.

What recent technological or company snafus have you experienced lately?