A Gila Woodpecker in our backyard. This photo has nothing to do with my story today, but I thought you might enjoy it.
I received a strange envelope in the mail with a black and white flyer inside. It said, “Thank you! Thank you so much for your purchase! We truly appreciate your support and hope you enjoy your product.” Then there was a logo and the company name, which I didn’t recognize.
I looked through my Amazon orders to see if I purchased anything from them. I did not.
I went to their website and didn’t recognize it. It had a variety of tabs across the top for products, shopping, etc. I wanted to know what products they sold, so I clicked a tab and nothing happened. Then I clicked on another. A scary thought dawned on me. Maybe they sent me the strange envelope and flyer to get me to visit their website and click! I used my map app to look at their address. It didn’t exist.
I called my brilliant son and thankfully he answered in the middle of his work day. I explained, while freaking out, what I had done. He googled the company and said it came up as a known hacker site.
I told my son I had purchased Malwarebytes to scan for malware. He said I also needed to use a password manager, which he has been telling me for years. He did set one up for me years ago but I must have made a typo in the master password and I was never able to use it.
By using Facetime, my son accessed my computer and took over. We spent the next three hours on my computer updating passwords. He had me practice the last hour and I’ve spent the better part of the weekend working on this tedious but well-needed project. Next, he’s going to take over hubby’s computer and help him through the same project.
I read a page on USPS.com about scams. Usually the scammer mails merchandise to the unsuspecting victim. The person who receives the package knows they didn’t order whatever is in the package and wants to return it to the sender. The scammer uses the recipient’s name and address to create a fake “verified buyer” account, posting glowing reviews to boost their product ratings. USPS says to throw the stuff away or keep it. Buy do not engage with the sender. They call this scam “brushing.”
My husband said he’s so thankful he’s not the one to click on a potential dangerous site, but that it was me. That’s because we’ve always been wary that he would click on an email or link that he shouldn’t. It’s been a running joke in the family.
My son says AI is going to bring scams to a new level and that as boomers we are targets.
Needless to say, I’m behind in my reading and commenting on blogs. But as this project winds down, I’ll catch up!
Have you heard of my scam or been scammed yourself? If so, what did you do?
The Curve-Billed Thrasher at the bird bath.
I thought of this song when I wrote my title for today.
That is quite scary for you. Lucky you have a clever tech savvy son
I’m so thankful for my son. He’s been after us to use a password manager, so this was a wake up call.
The way I understand it is that if a website tries to install malware on your computer, Windows will display a message requesting your permission. So if you don’t give this permission you’ll probably be okay.
However, it may be possible that malware may linger in your computer’s RAM memory. To get rid of that, you should reboot, which clears RAM.
I use a Mac, so I don’t know if a message is displayed. That would be helpful. I did shut down my computer immediately. I didn’t know why, just that it sounded sensible.
That was a good idea. If any bad stuff got into your RAM memory, shutting the computer off would erase it.
Thank you for that info! I didn’t know that. In case my computer was being hacked, I thought turning it off could stop it.
I’m sorry EA. It takes so much time and effort to fix these issues. I am really wary anymore. I get so many scam texts from unknown #’s my blocked list is enormous. Unless it’s a recognized contact phone # everything else goes to spam. Same with emails and I know to hover over the URL which almost always is some made up email so those go directly to blocked/spam also. So far I’ve not been sent anything, but I know who I buy from so I think I would suspect spam right away. I don’t get many flyer type mailings anymore since I’m not the homeowner but I still just toss anything if I do without even looking or opening. I think it helps to limit how active you are online in general and in the types of shopping and sites you visit. The more you put yourself out there the easier it is for scammers to find you.
I am with you on checking who emails are from. I also never answer a call if I don’t recognize the number. If it’s legitimate, they will leave a message. This was a wake up call to use a password manager and delete personal information on websites I no longer use. Yes, it’s painful, but not was painful as being scammed.
Your son’s reaction and getting on Facetime to access your computer is quick thinking! No, but they try to scam new authors all the time sometimes by telling white lies (little ones) about the cost of publishing a book on your own or enticing you to offer money for a book video. Some are scams. I remember reading a comment by one man on an author site who said he paid $3 to publish each book through a well known site. Sometimes you don’t know who to believe. Do your research. Glad your son came through in the middle of the day for you!
This was the first time I was able to reach my son during working hours. I was so relieved. Last night he got on my husband computer and got him started on using a password manager. I didn’t know Facetime allowed you to access another person’s computer. I almost never use Facetime except when our kids want to show us something. In my daughter’s case, it’s her pug Waffles.
Thank goodness for your son’s expertise! Yikes! Sorry to hear this happened but thanks for sharing for the rest of us who could be scammed too!
I never suspected something delivered by old fashioned mail could be a scam! I’m so thankful for my son’s help.
Wow man, I’m glad you avoided this scam! Gladly nothing like that has happened to me yet. I do get two to four spam calls per day with the accompanying voicemail.
Delete and block!
These people are scum. They think that being Boomers makes us dumb but the joke is on them. Great song! I miss my long 1970s hair…
I’m so glad I avoided this scam, too. I learned something new and will be wary of strange packages and letters. Also, I won’t go directly to websites but google about the sites. I get a ton of scam emails and calls, too.
How awful! I’m glad you got things sorted out without any negative repercussions. I’m glad you’re stepping up your computer security… the hackers are getting more and more savvy.
My son said we have so much information out on the web and that the scammers know exactly who they are targeting. Isn’t that a scary thought. I know you’re very sophisticated with computer security.